Author: Joey Strawn




Author Posts

Why Your Customers Don’t Trust You

Use these tips to gain customer trust and improve your bottom line.

Do you trust me? Better yet, do your customers trust you? Even more importantly do you know the elements important for building customer trust? Trust is an issue approached and researched every year in the Edelman Trust Barometer and it’s one report that never goes unread in this office. To truly understand how to communicate with people and… Read more »

Coffee, Soda, and the Maguire Manifesto

Take a cue from Jerry Maguire and start owning your brand stories.

Do you remember the scene in Jerry Maguire when he has his epiphany and wrote his “Mission Statement” for the future of his business and owning his industry’s brand stories? I would hope you do because it pretty much starts the movie and sets the entire story in motion, but just in case you’ve forgotten, here’s… Read more »

The Merger of Google Places and Google+ Business Pages

Everything you need to know about Google's merger of Places pages with Google+ Local.

Google has a reputation for rolling out far-reaching changes at a moment’s notice. Today, it was announced that Google is merging its Google Places pages with their new Google+ Local initiative. While this move adds benefits and options for consumers and G+ users, it creates a lot of new potential challenges for Google Places Page and Google+ Business Page administrators.