If you’re considering a refresh for your B2B e-commerce website, it’s important to remember that B2C buyers’ preferences are ever-changing to stay in line with the changes brought about by digitization. B2B buyers are no different. According to a Forrester report, 55% of B2B buyers completed their purchases online. Indeed, the internet has provided a… Read more »
Author: Jason Parms
Jason Parms, Customer Service Manager at SSL2BUY Inc. Jason has over three years of experience working as customer service manager, helping to build a client service strategy for business. He manages a team of client services employees, and conducts head-to-head inquiries from clientele.