Posts Tagged: customer lifecycle

4 Ways to Make B2B Customer Service Better

Customers may come to you for your solutions. But customer service will keep them coming back.

Great customer service is important whether you’re running a B2C or a B2B company. However, just like there is a difference between industrial marketing and consumer marketing, how you deliver customer service significantly varies when you are talking about B2B customer service vs. B2C customer service. B2C companies offer products and services directly to consumers,… Read more »