Posts Categorized: Technology

Why Manufacturers Need to Know a Thing or Two About CRMs

Gone are the days when sales could be left to tribal knowledge. It's time to put a system in place.

The transfer of tribal knowledge has been a dilemma for years for manufacturers. The context usually is around the difficulty in finding, hiring, training and retaining replacements for key machine operators who are aging out. The skilled worker shortage still exists, though in many cases it is for new skill sets as Industry 4.0 demands… Read more »

How Manufacturing SaaS Providers Can Engage Customers

There's always room to improve your customers' experience. Try these tips to increase their satisfaction.

Manufacturing SaaS products are becoming more and more popular as manufacturers develop their Industry 4.0 strategies and become more integrated, data-driven organizations. In the front of the house, there is an accelerated adoption of more “traditional” SaaS products, such as CRMs, to help manage sales and accounting functions. But manufacturing SaaS products are also taking… Read more »

6 Customer Engagement Trends Industrial Brands Can’t Ignore

Industrial audiences want more from your marketing. How do you keep up? Try these tips.

Customer engagement online is changing. Content is becoming highly interactive and is distributed in ways that allow people to access it from wherever they are via their laptops or other portable devices such as smartphones. Industrial brands can’t ignore this shift toward greater interactivity across numerous kinds of devices; they have to adjust to these… Read more »

The Magic and Mystery of Programmatic Advertising

Take some of the guesswork out of your digital advertising with artificial intelligence.

“Any sufficiently advanced technology is equivalent to magic.” —Sir Arthur C. Clarke According to industry reports, programmatic advertising will make up more than 50% of all digital ad sales by the end of this year. Which begs the question: Why the rapid growth? Many online marketers find that some of the digital advertising channels they’ve… Read more »

What’s the Difference Between a Domain Name vs. Hosting?

Ever get asked why a site isn't live after a URL was purchased? Here's how to explain what's needed.

In my 10-plus years of developing websites, there has been a lot of confusion — and thus education — about the differences between a domain name vs. hosting. All business owners need to understand this distinction because knowing the difference between a domain name vs. hosting  is crucial for your business. Not knowing could lead to website downtime… Read more »

How to Create a Digital Marketing Measurement Model

It's always nice to know where you're going — and how close you are to getting there.

As more and more marketing moves online, having a solid digital marketing measurement model is increasingly important because it lets you know if you are succeeding or failing and whether you need to try something else. Creating your own digital marketing measurement model will tell you what effect your marketing efforts are having on your… Read more »

Why Marketers Need to Start Thinking About Technical Debt

Remember when you decided to do that project quick and dirty? It might come back to haunt you.

You might be wondering: Just what is technical debt? Well, ever hear of a “bush fix” or “jury rig”?  These are makeshift repairs or temporary procedures made with materials on hand. Think of using duct tape as a quick fix until you can get a more permanent solution. When applied to web or software development,… Read more »

Four Simple Steps to B2B Data-Driven Decisions

Stop making business decisions based on hunches. Gather and use data to foster success.

While it’s easy in today’s highly connected society to get inundated with data and become overwhelmed, all this data also represents an incredible opportunity to make data-driven decisions. Data is everywhere in our lives, from social media, retail stores, and sports to the apps that you use every day on your mobile device. Unless you live in… Read more »